A question about your net profit or tracking?

Within 24 business hours (Mon–Fri). Customers signed in to the dashboard can also use the built-in chat — often faster than an email thread.

Choose “Report a bug” and describe the page, what you did and your browser. A screenshot by email speeds up the diagnosis. No need to send customer data in plain text.

No. The trial lasts 14 days with no card. After that: a Starter, Pro or Agency subscription, billed by Shopify on your store's invoice. A connected Shopify store is required. Details are in Documentation → Plans.

Shopify collects the subscription (Shopify App Pricing). You change plans and cancel from your Shopify admin. Without a connected store, you can't subscribe: connect it from the dashboard.

Shopify agencies, e-commerce creators, complementary apps: pick the “Partnership” subject and send your proposal. We'll give you a straight answer — no made-up program.

Email + chat in the dashboard. The chat already sees your store and your Meta/TikTok connections — no need to explain everything again. Pro+ plans: priority support (billing badge).